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Configuration Information

Mobile Radio Type* — Select Model —APX8500APX7500APX6500APX5500APX4500APX2500XTL5000XTL2500

High Power Radio

Mobile Radio Control Head Type* — Select Model —O2O3O5O7O9M5

Number of Control Heads* — Select Number —120

Mobile Radio Frequency Band #1* 700/800MHzVHFUHF R1 380-450MHzUHF R2 450-512MHz

Mobile Radio Frequency Band #2 (if applicable)* — None —700/800MHzVHFUHF R1 380-450MHzUHF R2 450-512MHz

Mobile Radio Firmware Version*

FNE/Infrastructure Type* — Select Type —P25 Trunked TDMA (Phase I)P25 Trunked TDMA (Phase II)Analog ConventionalP25 ConventionalType II Trunked

DVRS/VRX1000 Type* — Select Type —Vehicle Mount-DVRSVRX1000Suitcase DVRSCabinet Mount DVRSStandalone Suitcase with Lithium Buttery

Serial Number*

Application Software Part Number* — Select Model Number —4C083X114C083X014C083X104C083X124C083X14

Application SW Version*

TWEAKER Programming Software Version*

Programmed DVR/VRX1000 TX Frequency/Frequencies*

Programmed DVR/VRX1000 RX Frequency/Frequencies*

DVRS/VRX1000 Channel Mode* — Select Mode —DIGITALANALOGFORCED ANALOGFORCED ANALOG-AllMIXED

Number of DVRS/VRX1000 with the same issue*

Describe mobile radio control head display when problem is observed:

Provide detailed description of problem:

Provide any other relevant information on how the problem occured: was the unit working before and what led to the problem?

What is the issue? Please describe what is not working?

What is the App Software Part Number (located on Tweaker PDR8000 info window)?*

What is the App Software Version (located on Tweaker PDR8000 info window)?*

What is connected to the V.24 interface?

Please send the EPR file to support@futurecom.com

Mobile Radio Type* — Select Mode —APX6500APX7500APX8500

Mobile Radio Control Head* — Select Mode —O2O3O5O7O9O2 w/DEKO3 w/DEKO5 w/DEKO7 w/DEKO9 w/DEK

Mobile Radio Firmware Version*

Siren Controller* — Select Mode —Not SureCode3 Z3Federal Signal Plantinum SSP3000AFederal Signal Platinum SSP2000BFederal Signal Platinum SSP2000B-200Federal Signal Platinum SSP3000BFederal Signal SmartSirenSM SS2000Whelen CanTrolWhelen CarbideWhelen CenCom GoldWhelen CenCom GreyWhelen CenCom SaphireWhelen MPC01VAWhelen MPC02Whelen MPC03Other

SLIM Hardware Version* — Select Mode —SLIM R0.7SLIM R0.9

SLIM Firmware Version*

SLIM Serial Number*

Number of SLIM with same issue*

Number of SLIM in use*

Provide detailed description of problem:*

Provide any other relevant information on how the problem occurred: was the unit working before and what led to the problem?*

Please send the EPR file to support@futurecom.com